Return Policy

Last Updated:

Service Completion

Our services are performed on-site or at our location and are completed at the time of service. Services are provided based on our evaluation and the agreed-upon scope of work.

Service Adjustments

If you have concerns about a completed service, please contact us within a reasonable timeframe. We will discuss your concerns and may offer to re-evaluate the instrument or make adjustments if appropriate.

Cancellation Policy

If you need to cancel or reschedule an appointment, please contact us as soon as possible. We appreciate advance notice to allow us to adjust our schedule accordingly.

Refund Policy

Since our services are performed at the time of appointment, refunds are evaluated on a case-by-case basis. If you have concerns about a service, please contact us to discuss the situation.

Service Scope

Our services are limited to basic maintenance procedures including tuning and cleaning. The scope of work is discussed and agreed upon before service begins. We do not provide refunds for services that have been completed as agreed.

Contact

If you have questions about this Return Policy or need to discuss a service concern, please contact us at:

Email: contact@relaxhandhandmad.world

Address: 212 South St, Brighton, IL 62012, United States